Letters On The Job

Simple, practical approach to writing letters and memos

Copyright © 2007-2010 Golda Mowe

All rights reserved. This e-book was originally created for the purpose of providing information. It is given out for free with the understanding that the author is not engaged in rendering legal, intellectual property, accounting or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought.

The author will not be responsible for any losses or damages of any kind incurred by the reader whether directly or indirectly arising from the use of this e-book.

Author's Comment – Why I wrote this tutorial.

The In-house Memo – Telling without divulging too much.

Organization Announcement to 3rd party – Ensuring the continual smooth running of business.

Company Introduction and request for meeting – Engaging the attention of a prospective client.

Suggested Meeting Agenda – Reduce confusion by building expectations.

Follow-up: Confirmation of discussion – Setting the record straight

The Thank you Letter – To confirm receipt of contract copy

Responding to a Customer Complain – And using past communications to present your side of the story.

Requesting for the Settlement of an Invoice – Asking for your rights firmly and politely.

Warning of Discontinuation of Service – Let your client know what you are being forced to do.

Notice of Discontinuation of Service – Not quite saying good-bye yet.

A Thank You for Receipt of Payment – As well as a reminder for future payments.

On Writing and Editing – Know what you want to achieve through your communications.

THE END

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